Our employees have been given clear instructions on how to promptly respond and report all cases suspicious of being related to COVID-19 on the property. Employees are instructed to stay home if they do not feel well.
Training: All employees will receive training on COVID-19 safety and sanitation protocols. More detailed training has been conducted to front-line teams having frequent contact with our guests, such as Housekeeping, Food & Beverage, Front Office and Maintenance personnel.
Temperature Checks: Regular temperature checks to all employees. In case of a reported temperature higher than 37c, the employee will immediately be asked to go and stay home.
Rapid Tests: All staff are required to undergo at least one rapid test per week by a healthcare professional or occupational doctor based on the instructions of the Hellenic National Public Health Organization for the control of COVID-19.
Hand Washing: Personal hygiene and frequent handwashing with soap is vital (every 60 minutes and with a duration of at least 20 seconds).
Protective Equipment: All employees will be provided a mask. Front-line teams are required to always wear that mask while on duty. Gloves will be provided to the Housekeeping, Front Office, Security and Food & Beverage teams.
Physical Distancing & Protection: Internal meetings such as line-up meetings, department heads morning meetings etc., will be conducted virtually till further notice. Employees will be constantly reminded to not touch their faces and to keep physical distance of at least 1.5 m away from guests and other employees.
Medical Kit: A complete medical kit will be available at the Hotel Manager’s office
Suppliers of Goods & Services: Contractors and suppliers of goods and services should follow similar Health & Safety Measures.
No access to contractors or suppliers is allowed within the villa. All goods should be delivered at the entrance of the villa’s receiving area. Items should be sanitized prior to inhouse dispatch.